The hubs and I had the pleasure of working with Janice to purchase our first home! She was so invaluable in this experience. We were in escrow for a very long time (over 60 days!) but throughout the process she was on the lenders to keep things moving forward – getting docs signed, answering emails/calls/texts within the hour, even pacifying the fed up sellers.
There was about a week where Janice had to take care of personal matters and during that period, Scott stepped in seamlessly, taking care of everything (including getting us a 3-week extension on our escrow) without having to fill him in. We were pleasantly surprised. To wrap this up, de’d definitely go back with Janice and Scott for our future sale/purchases – Janice is super knowledgable about the real estate market (you think you know, but she knows so much more!), she knows west LA like the back of her hand, you feel like she genuinely cares about getting you what you want and she’s just plain fun to be around.