Although an exciting time, the purchase of a home can be overwhelming. With the help of Mark Mendez and the Price + Hou team, the overwhelm was quickly forgotten.
From the initial offer write up, to the detailed and thorough emails, to removal of contingencies, and the rest of the tedious process, Mark was beyond supportive. His calm and easy going demeanor always made us feel like everything was under control.
Even when Mark had to leave the country for an event, Scott seamlessly picked up the pieces and was just as amazing. A few surprises appeared during this purchase, yet when Scott called, he had creative ideas on how to approach the situations and left us confident in our decisions to move forward.
We not once had to call and ask updates of statuses for they always kept us in the loop. We did not have to search for contractors to take care of needed work for the lender for they called various locations and got us the best deal. Even the loan communication was excellent.
When we finally closed, Mark showed up with balloons for the kids and champagne for my husband and I to celebrate with.
All in all, Mark and Price + Hou are prime examples of agents with integrity and true team work. We felt and feel CARED for and are happy we found our dream house to call home.
Thank you from the bottom of our hearts Mark, Scott and team!!!