My husband and I were first time home buyers, who knew NOTHING about buying a house, so I knew the right agent was essential. After lots of research and reading of reviews, we contacted P+H and met with Janice Hou. From the beginning, we felt we’d met someone who was not just knowledgeable, professional and experienced, but also someone we could trust to guide us through such a big purchase. She listened carefully to us, answered all our questions and helped us figure out a plan to start finding our home.
At that point, our search was fairly open to any neighborhood within decent commuting distance, and that fell within our price range. Janice happily accompanied us to potential properties all over LA, sometimes going from one end of the city to another in a single day. She helped us evaluate the properties, showing us what to look for and things to consider about each property, which ultimately helped us narrow our search down to what we realized we actually wanted. We looked at a LOT of houses, but she was helpful, and patient the whole time. Plus, she’s also very upbeat and fun to be around, so we genuinely enjoyed the whole experience with her!
When we finally found our home, Janice was there every step of the way to make sure we got the best deal possible and also a fair deal, especially with a somewhat difficult seller. At no point did we feel pressured to move forward if we didn’t feel comfortable, and felt that Janice was on our side 100% the entire time. Again, she continued to be very patient in answering all our questions through the buying process, and being first time buyers, we had plenty.
We closed a few weeks ago (yay!), but she’s continued to answer questions and keep in touch to make sure all is well. I cannot say enough good things! I have already recommended her to several friends and will continue to do so. She’s amazing!